Auswide Bank

Auswide Bank

The Client

Auswide operates in Brisbane, Sydney, Melbourne, Adelaide and throughout regional Queensland, and is a Wholesale client of Westpac Banking Corporation.

As such Auswide customers can access a nationwide network of over 3,000 Westpac ATMs

The Challenge

While Auswide customers find the Westpac service invaluable, the arrangement represents a challenge for Auswide, as they need to manage and publish their own Branch and ATM locator in conjunction with Westpac data, as well as publishing and maintaining this information in real time across multiple channels (in this case Web and Mobile Web).

The eHound Solution

eHound is unique in its ability to allow Wide Bay and Westpac to manage their data independently, while ensuring the combined information is accessible by Auswide customers in a seamless fashion via the company’s Branch and ATM locator.

The Benefits

  • Eliminate headaches regarding data management
  • Support across all relevant channels (Web and Mobile Web)
  • Real time reporting
  • Web-to-SMS integration

Make sure your customers know where to find you

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